Refund Policy

EXCEPTIONS TO YOUR RIGHT RETURN.

Personalised and made to order items are not returnable unless faulty. Please check parcels for signs of transit damage and inform us by email of any such damage within 48 hours of receipt of the parcel. Please note that flat pack furniture which has been partly or fully assembled cannot be returned. We recommend carefully unpacking and checking each piece for damage before you start to assemble any furniture. Any damaged parts will be replaced for you, or you can return the order to us for a full refund. Please email us with photos of any damage you discover when unpacking. You have ten days to report any such damage.